Product Ideas and Enhancements

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Add a user option to limit the number of packets per day/week/month.

Add a user option to remote monitors to limit the number of packets/bits per day/week/month.  This would allow the user to control overage charges for each unit.

  • Nick the Pipe
  • Feb 12 2018
  • Planned
  • Attach files
  • Steve Valencia commented
    February 12, 2018 22:11

    Maybe add an alert to notify the user of excessive transmissions.

  • Billy Higgins commented
    February 12, 2018 23:49

    Companies are looking at ALL cost. We need to be able to control all these excessive and unneeded transmissions. I have been charged for several hundred transmissions for a weak Battery.  PS and we don't get battery voltage any more either.

  • Justin Brite commented
    February 13, 2018 21:12

    We are looking at ways to increase data transmission transparency as part of our billing solution, including better tools to curb overages. You can create alerts to notify users of excessive transmissions using the Activity Alert feature. More information can be found on the support site:

    Battery voltage is available as an optional data point on your RM4010 units. If you experience issues receiving this information, please contact our technical support team.

  • Billy Higgins commented
    February 13, 2018 23:05

    Justin thanks for the update on battery volts. 

  • Billy Higgins commented
    August 10, 2018 19:43

    Justin, You told me about being able to see battery voltage on 4010. I went thru and set all my 4010 to see battery volts to find out they have never updated from the first reading. What GOOD is this? 

  • Justin Brite commented
    25 Jan 17:56


    I apologize for the misinformation, you are correct that battery voltage is not captured as a data point on normal RM4010 readings. To get an updated reading, you can send a "Profile on Demand" command from your units' settings. Battery status is also directly associated with battery voltage; units with low battery status have a battery voltage of 12.6v or less. If you are still experiencing battery status transmission issues or have other concerns please contact our support team and we will make it right.

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